To check your travel credit balance, follow these steps:
AAdvantage® members
- Log in to your AAdvantage® account.
- Click ‘Travel credit’ in the account summary menu.
- View your available travel credit and number available.
- Click ‘View details’ for your travel credit balance.
Non-AAdvantage® members
Before you start, you’ll need your confirmation code (also known as a 'Record Locator') or 13-digit ticket number, which begins with '001'.
If you don't know your confirmation code or ticket number, check the email we sent you when you booked your trip, your cancellation email or your credit card statement. Keep in mind that there are separate ticket numbers for add-ons like seats, upgrades and bags.
- Go to 'Manage trips / Check-in' on the homepage.
- Select 'View travel credits'.
- Enter your last name and confirmation code or 13-digit credit / ticket number.
- Click the 'Find your trip' button.
- View your available travel credit and balance.